News

September 19, 2017: Earthquake in Central Mexico Reported

September 19, 2017

Update: September 19, 2017 10:00 PM

All ISEP students in Puebla are safe and accounted for. Our sincere thanks goes out to our partners in Puebla at UPAEP for their quick action and care of all ISEP students.


On Tuesday, September 19, 2017, at approximately 2:15 p.m. EST an earthquake was felt across central Mexico.

ISEP students currently studying at UPAEP University in Puebla City are instructed to check-in with ISEP.

To be assured of your safety, health and well-being, please respond immediately to ISEP in one of the following ways:

  • Reply to the email from ISEP using the word “safe”
  • Check-in on Facebook by posting on our closed page “safe”

If you are not able to reply to this email or check in on Facebook, please use one of these other means:

  • Ask a friend to do so for you
  • Call or text your host ISEP Coordinator directly
  • Call or text your home ISEP Coordinator directly
  • Text your name and “Safe” through WhatsApp or directly to 703-969-0069

Once you have confirmed your safety and whereabouts, we will notify your host and home ISEP Coordinators. Your home ISEP Coordinator will then notify your emergency contact.

We strongly recommend that you notify your parents and loved ones regarding your whereabouts and safety, to prevent additional worry.

For additional emergency resources, we urge you to:

  • Review our ISEP Health and Safety Policy.
  • Follow any instructions given by your host institution, embassy, local law enforcement and media.
  • Speak with ISEP if you do not feel safe and let us know your situation
  • Contact UHC Global, our global emergency partners, for help. You can connect with them directly at this number:
    • Toll-free in the USA: +(1) 800-527-0218
    • Overseas call collect: +(1) 410-453-6330

Our hearts go out to all affected by this incident. We will continue to monitor this situation and will provide more information as it is made available. We recommend following our website and #ISEPAlerts on the @ISEPStudyAbroad Twitter feed for real-time updates.

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