International Student Exchange Programs (“ISEP“, “we”, “us” and/or “our”) has prepared the ISEP Student Withdrawal Policy to describe to you our practices for helping students withdraw from our programs. ISEP may change the terms of this policy from time to time at its sole discretion. When these changes are made, ISEP will make a new copy of the policy available on our website and will indicate the new effective date. Any new additional terms will be made available to you from within, or through, the affected service on the applicable website.

1. Request to Withdraw

All students who wish to withdraw from an ISEP program, must submit a request to withdraw in writing. Click here to submit your “Request to Withdraw.”

2. Withdrawal Terms

2.1 Term

The amount for which students are liable for their withdrawal from the ISEP application placement process depends on the stage or “Term” at which the withdrawal takes place. Review our policies on student withdrawal for each program type below.

2.2 ISEP Exchange Withdrawal Terms

Withdrawal prior to accepting placement: If you withdraw before accepting your placement, ISEP will retain the ISEP Exchange application fee and will automatically reduce your exchange balance to zero.

Withdrawal after accepting placement: If you have accepted your ISEP Exchange placement and the request for withdrawal is approved, ISEP will retain the application and placement fees and negotiate a reduction of your exchange balance with the host university. Any refund of your tuition, housing and meals is at the discretion of your home university.

2.3 ISEP Exchange Deferral Terms

For ISEP Exchange students, deferrals are only granted under extenuating circumstances (illness, family emergency, etc.) and they must be for the subsequent term, academic calendar permitting. Deferring students are required to accept their new deferral placement immediately. If a student has accepted his/her placement at the time of deferral, the student will be responsible for any non-recoverable costs of the host university.

2.4 ISEP Direct Withdrawal Terms

Withdrawal prior to accepting placement: If you withdraw before accepting your placement, ISEP will retain the application fee.

Withdrawal after accepting placement: If you withdraw:

45 days or more, prior to your program start date, you will be responsible for the following:

  • US$550 withdrawal fee plus host university incurred costs

45 days or less, prior to your program start date, you will be responsible for the following:

  • US$1,100 withdrawal fee plus host university incurred costs

On or after your program start date, you will be responsible for the following:

  • Summer program: US$1,500 plus host university incurred costs
  • Semester program: US$3,000 plus host university incurred costs
  • Full year: US$4,000 plus host university incurred costs

Reducing a full year program to a semester program: Your program fee will be reduced to the semester fee. Additionally, the following notification timelines and withdrawal fees apply. If you withdraw:

45 days or more, prior to your second semester start date, you will be responsible for the following:

  • US$550 withdrawal fee plus host university incurred costs

45 days or less, prior to your second semester start date, you will be responsible for the following:

  • US$1,100 withdrawal fee plus host university incurred costs

2.5 ISEP Direct Deferral Terms

Deferrals are only granted under extenuating circumstances (illness, family emergency, etc.) and they must be for the subsequent term, academic calendar permitting. Deferring students are required to accept their new deferral placement immediately. The student will pay the program fee associated with their second placement. If a student has accepted his/her placement at the time of deferral, the student will be responsible for any non-recoverable costs of the host university.

2.6 ISEP Direct Changes to Benefits Package

Any student request to make changes to the ISEP Direct benefits package after the point of acceptance will incur a US$250 administrative fee, in addition to any non-recoverable costs at the host institution.

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