International Student Exchange Programs (“ISEP,” “we,” “us” and/or “our”) has prepared the ISEP Student Withdrawal Policy to describe to you our practices for helping students withdraw from our programs. ISEP may change the terms of this policy from time to time at its sole discretion. When these changes are made, ISEP will make a new copy of the policy available on our website and will indicate the new effective date. Any new additional terms will be made available to you from within, or through, the affected service on the applicable website.

1. Request to Withdraw

All students who wish to withdraw from an ISEP program must submit a request to withdraw in writing. Click here to submit your “Request to Withdraw.”

2. Withdrawal Terms

2.1 Term

The amount for which students are liable for their withdrawal from the ISEP application placement process depends on the stage or “Term” at which the withdrawal takes place. Review our policies on student withdrawal for each program type below.

2.2 ISEP Exchange Withdrawal Terms

Withdrawal prior to accepting placement: If you withdraw before accepting your placement, ISEP will retain the application fee and will automatically reduce your exchange balance to zero.

Withdrawal after accepting placement: If you have accepted your placement and the request for withdrawal is approved, you agree that:

  • ISEP will retain the application and placement fees and negotiate a possible reduction of your exchange balance with your host institution
  • You will pay the full program fee at the discretion of your home institution in collaboration and agreement with ISEP and your host institution
  • You will pay any non-recoverable costs incurred by your host institution based on your acceptance
  • Any refund of your tuition, housing and meals is at the discretion of your home university
  • You forfeit your right to receive benefits as an ISEP student and will reimburse your host institution for any money advanced to you to cover benefits beyond the date of your withdrawal, termination, or early return
  • You may lose financial aid or scholarships due to loss of full-time student status
  • For students bound for the United States, the loss of full-time student status constitutes non-compliance with your student visa, necessitating your immediate departure from the U.S.

2.3 ISEP Exchange Deferral Terms

Deferrals are only granted on a case-by-case basis and they must be for the subsequent term, academic calendar permitting. Deferring students are required to accept their new deferral placement immediately. If a student has accepted his/her placement at the time of deferral, the student will be responsible for any non-recoverable costs of the host university.

2.4 ISEP Direct Withdrawal Terms

Withdrawal prior to accepting placement: If you withdraw before accepting your placement, ISEP will retain the application fee.

Withdrawal after accepting placement: If you withdraw, ISEP retains the application and placement fees. Additionally, if you withdraw:

45 days or more, prior to your program start date, you will be responsible for the following:

  • US$550 withdrawal fee plus host university incurred costs

45 days or less, prior to your program start date, you will be responsible for the following:

  • US$1,100 withdrawal fee plus host university incurred costs

On or after your program start date, you will be responsible for the application and placement fees plus the following:

  • Summer program: US$1,500 plus host university incurred costs
  • Semester program: US$3,000 plus host university incurred costs
  • Full year: US$4,000 plus host university incurred costs

Reducing a full year program to a semester program: Your program fee will be reduced to the semester fee. Additionally, the following notification timelines and withdrawal fees apply. If you withdraw:

45 days or more, prior to your second semester start date, you will be responsible for the following:

  • US$550 withdrawal fee plus host university incurred costs

45 days or less, prior to your second semester start date, you will be responsible for the following:

  • US$1,100 withdrawal fee plus host university incurred costs

2.5 ISEP Direct Deferral Terms

Deferrals are only granted on a case-by-case and they must be for the subsequent term, academic calendar permitting. Deferring students are required to accept their new deferral placement immediately. The student will pay the program fee associated with their second placement. If a student has accepted his/her placement at the time of deferral, the student will be responsible for any non-recoverable costs of the host university.

2.6 ISEP Direct Changes to Benefits Package

Any student request to make changes to the ISEP Direct benefits package after the point of acceptance will incur a US$250 administrative fee, in addition to any non-recoverable costs at the host institution.

2.7 Internship Program Withdrawal Terms

Enrollment

  • Student pays $500 nonrefundable application fee, which is applied to the program fee
  • Student pays deposit of 50% of the remaining program fee upon acceptance
  • Student pays remaining balance of program fee thirty days thereafter

Refunds to student

Summer Programs

  • If withdrawal is before April 1, student will be refunded amounts paid less retention of $2,500
  • If withdrawal is between April 1 – 30, student will be refunded amounts paid less retention of $2,500, multiplied by 50%
  • If withdrawal is after April 30, no refund will be made

Fall Programs

  • If withdrawal is before June 15, student will be refunded amounts paid less retention of $2,500
  • If withdrawal is between June 15 and July 15, student will be refunded amounts paid less retention of $2,500, multiplied by 50%
  • If withdrawal is after July 15, no refund will be made

Spring Programs

  • If withdrawal is before November 1, student will be refunded amounts paid less retention of $2,500
  • If withdrawal is between November 1 – 30, student will be refunded amounts paid less retention of $2,500, multiplied by 50%
  • If withdrawal is after November 30, no refund will be made

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